Art2Arts Collector Guarantee
We are very different from other businesses, customer care and satisfaction is of utmost importance to us. When you buy artwork from our website you have peace of mind in knowing that not only are you buying original directly from artists but you are covered by Art2Arts 100% buyer protection and satisfaction.
We Promise To:
- Respond to your enquiry within 1 business day
- Be available on the phone Monday - Friday 9am - 5pm should you wish to speak to someone.
- Keep you updated on the progress of your order at all times - you will never have to chase us.
- To not stop at 'sold', we follow up on every delivery to ensure you are completely happy.
- Ensure every artwork sent has a certificate of authenticity so you know you are buying from genuine artists.
- To keep your details safe and never ever pass them on.
- We use a SSL certificate which is an 'online padlock' for security when buying online.
- 100% satisfaction or 100% of your money back.
- Free 14-day returns on all artwork worldwide up to the value of £100 in postage costs, anything over this would be your responsibility, the average cost of UK to UK delivery is £20.
- Artists guarantee as part of our terms to not sell the artwork cheaper anywhere else, in the unlikely event there is an oversight please contact us and we will match the price.